Emergency Phone

Emergency Phone

Location Signs for Information on Public Facilities and More Sign code: G2

The sign indicates the location of an emergency phone

When You See This Sign

The sign indicates that an emergency telephone is nearby. If you need to use the phone, find a safe place to stop, signal well in advance, and make sure you do not block traffic or an emergency access area.

Rules & Regulations

  • The sign is a location sign indicating the position of an emergency telephone and is informational — it is not a prohibition or a mandatory instruction.
  • You may stop to use the emergency telephone, but only if it can be done safely and without obstructing other traffic or violating local stopping/parking regulations.
  • The emergency telephone is intended for emergencies and vehicle breakdowns so you can quickly call for help or assistance; when calling, try to provide the telephone's identifier or the nearest road marker.
  • The sign does not change the rules of other road signs regarding priority, speed limits, or prohibitions — always obey mandatory road signs even if an emergency telephone sign is nearby.

Tips for Drivers

  • When you see the sign, prepare to find a safe place to stop: signal well in advance and choose an exit or hard shoulder where parking is permitted.
  • Note any identification sign at the emergency telephone (for example an ID number or road kilometer) so you can give your exact position when calling 112.
  • Use the emergency telephone primarily when you do not have reliable mobile reception; if the mobile network is working you may still call 112 from your phone but give the same positional information.
  • Never stop on the carriageway to use the phone — park so that you and other road users are protected and leave room for emergency vehicles.

Common Mistakes

  • !Assuming the sign imposes an obligation to stop — it only indicates where an emergency telephone is located.
  • !Relying entirely on the emergency telephone always working — it may be out of order, so always have an alternative plan.
  • !Confusing the emergency telephone with a payphone or service phone — the emergency telephone is intended for emergencies and for calling for help or assistance.

Test Yourself

Road Sign: Emergency Phone

Emergency Phone

What does this sign mean and what is expected of you as a driver?

  • A Indicates location of an emergency telephone along the road
  • B Indicates a telephone kiosk for general local calls
  • C Indicates that mobile phone coverage is unavailable in the area
  • D Indicates location of the roadside assistance depot

Exam Tip

On the theory test you may be asked whether the sign forces you to stop — the correct answer is that it is an informational sign showing where an emergency telephone is located, and you only need to stop if you actually need to use it or if it is safe to do so.

Did You Know?

Emergency telephones were installed more widely when mobile networks were unreliable and still serve as an important backup on motorways and in remote areas. Some emergency telephones have unique identification codes that make it easier for rescue services to locate the exact position.

Frequently Asked Questions

May I stop anywhere when I see the sign?

No, you may only stop where it is safe and legal. Follow local stopping and parking regulations and make sure not to obstruct other traffic or emergency access routes.

Is the emergency telephone free to use?

Emergency telephones are intended for emergency calls and are normally used to contact 112 or roadside assistance; such emergency calls are not charged in the same way as commercial services. Practical usage may vary, but the alarm function is intended for the public.

What should I do if the emergency telephone doesn't work?

Try to call 112 from your mobile phone if possible and give your position. If neither the emergency telephone nor your mobile works, clearly mark your location, turn on your hazard lights and wait safely or seek help from passing motorists.

Where on the road are emergency telephone signs usually found?

They are often placed along motorways, major country roads and in remote areas where mobile coverage may be poor. In such areas they are installed at regular intervals as a safety measure.

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